The Village of Algonquin, IL

What do I do if my mailbox was damaged by a snow plow?

If a snowplow blade hits a mailbox while removing snow from the Village streets, then the Village will replace the mailbox. If a snowplow blade strikes a mailbox or mailbox post, then the Village is responsible for replacement. If the mailbox or mailbox post is knocked down by the force of the snow striking it, it is not the Village's responsibility to replace it. The mailbox or mailbox post must clearly show evidence of the blade striking either for the Village to be at fault.

If your mailbox is knocked over during plowing operations, please take the following steps:

1. Report that your mailbox was damaged to the Village online or by calling 847-658-2700.
2. The Village will go out and temporarily repair or put a temporary box in place. They will then inspect the downed box to determine whether it was actually hit by the snowplow or the force of the snow.
3. The Village will then put that box on a list to send a letter out to in the spring, with the options for final repairs or reimbursement.

A sample mailbox repair letter that is sent out in spring is available online. This letter points out the maximum amount of reimbursement and repair options that are available to the resident.

• Mailbox Repair Program